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Unable to login to meetings -Lenovo Laptop

mbrown4875
Listener

Hi there -first Community Post

 

I am getting an unable to login to Zoom meeting error on my work laptop out of the blue. I have been attending various meetings weekly for the last year.

 

The only changes I made recently are logging in to change my profile pic and hosting a meeting by myself afterward to make sure the image populated.

 

I have no problem calling into meetings, but it's not conducive to performing my job correctly.

 

The last variable is my company normally uses RingCentral, but it has never previously affected my Zoom meetings.

 

Error messages I'm getting are attached.

 

Thanks for any help or insight.

~Marc

2 REPLIES 2

stephanehanrez
Community Champion | Zoom Employee
Community Champion | Zoom Employee

From the error message, it looks like a network issue. Are you sure your company didn't change some firewall or proxy rules ? Did you try it using your work laptop from a private connection (e.g. from Home) without being on a VPN ?

mbrown4875
Listener

I agree -I made a request through my company's support and I'm still waiting for a reply. I am and always have been logged in to the VPN. Good thought.