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Help! Need prior version of Zoom. Suddenly yesterday morning (I used Zoom successfully until then) I can't load it again. I have removed and reinstalled, rebooted, etc., multiple times with no success. Maybe a rollback to the version just prior to the current one would work since it was working two days ago?
The same thing happened last November and a rep was able to provide me with the prior version which worked fine until the next update with fixes was released. I tried reaching out but that email didn't work as the case had been closed.
Since I can't load it to see the version I have to assume it is this one. Version 5.15.12 (21574) (64-bit) .
Running Windows 7, yes, still. My system won't run Windows 10 effectively and my peripherals and some software won't run on 10 with a new computer so I'm kinda stuck until have a a lot of money (and time) to spend replacing everything. Believe me it's been an issue at times but nothing to be done about it at the moment. 🙂
Sorry, @SGPGary. The minimum requirements for Zoom software are listed here, and Windows 10 or higher is required:
You might consider using the Clean Zoom program for Windows mentioned here:
There are sites out there that report to have older versions of Zoom software, but I can’t speak to their reliability. Try installing the latest (after running the Clean routine) or try installing an earlier version that is still in the range of acceptable versions.