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Unable to join meeting

SparxApp
Listener

Hi,

I integrated react-native-zoom-us with version 5.10.0. It was working fine some day day, but now it is not joining the meeting. I got error while joining the meeting. While I am using same client ID and client secret in your example app it is working fine. Zoom is successfully initialised in my app but I am not able to join. Please guide me why it is not joining the meeting.

2 REPLIES 2

RachelGomez123
Participant

Troubleshoot when you can’t join a Zoom meeting-


Install the Zoom client
If you are experiencing issues when trying to join a Zoom meeting using your browser, installing the Zoom desktop client might help.

Uninstall and reinstall Zoom
If you already have the Zoom client installed and are still encountering issues when trying to join a Zoom meeting, uninstalling and reinstalling might help. Follow these steps to uninstall and reinstall Zoom:

Run CleanZoom to uninstall Zoom completely.
In the download center, download and install the latest version of Zoom.
Enter meeting ID and passcode manually
If you are experiencing issues joining a Zoom meeting using a meeting link or through the Zoom desktop client, you may need to manually enter the meeting ID and passcode. Follow these steps to manually enter the meeting ID and passcode.

Log in to the Zoom desktop client.
On the Home tab, click Join.
Enter the meeting ID, then click Join.
When the Enter meeting passcode window appears, enter the passcode.
Contact host if meeting ID is invalid
If you are experiencing issues joining a Zoom meeting due to an invalid meeting ID, contact the meeting host and request for the correct meeting ID.

 

This may help you,

Rachel Gomez

same meeting id and password is correct. It is also working fine in my old version of android app. But now it is not working. In my app I integrated zoom meeting sdk version 5.10.0.