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Unable to find "Show in meeting option"

Nupee
Listener

Hi, I have the Basic free version of Zoom. I am unable to find the enable original sound option. 

6 REPLIES 6

bstrelko
Community Champion | Customer
Community Champion | Customer

Which operating system are you using, which version of Zoom Desktop client (you cannot use Zoom in a web browser for Original Sound) are you running, and are you logged into your Zoom account on Zoom Client?

 

This info will help to inform next steps.

Nupee
Listener

Hi,

MackBook Pro Sonoma 14.1.1

 

Zoom version 5.16.6

bstrelko
Community Champion | Customer
Community Champion | Customer

When you're signed into Zoom, can you send a snapshot of the Settings -> Audio submenu in the application?

I don't see was way to upload pics so I dropped them on my Google drive. 

 

https://drive.google.com/drive/folders/1IuECjt2GyeMhUscjT2gemvDKFztk48jg

bstrelko
Community Champion | Customer
Community Champion | Customer

You should be able to take a snapshot and paste it into the body of your message here. The Google Drive link is restricted.

Nupee
Listener

Unable to screenshoot and drop in.  The link should be open to anyone that I send it to. 
https://drive.google.com/drive/folders/1IuECjt2GyeMhUscjT2gemvDKFztk48jg?usp=drive_link