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Unable to access the zoom recording

nparat
Listener

Hi Team,

 

I have a recording link which is from 3 months back, but when i try to access it, it says the recording does not exist. 

the recording is of utmost importance. kindly help with how to retrieve it as soon as possible.

 

link : 

Copy the link below to share this recording (with the integrated audio transcript) with viewers:
https://micron.zoom.us/rec/share/BWiaZpEW3ZKHZvTOYYzGX5nLK6XG1XQXHZGSPIYc86IwflsmPz_gUcJSl60HSYH_.oM... Passcode: bg^n31?7

Share recording with viewers:
https://micron.zoom.us/rec/share/PeWJM3pOEdJuK8HLp430Eu2GUsl3nDyisgro3CnFbTu21cUcmgHfEjDQTr_6cGIC.io... Passcode: bg^n31?7

2 REPLIES 2

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @nparat 

Seems that the recording was deleted. This may have been done by an account admin trying to free up space, or it was done automatically if your account has auto-delete after so many days enabled. 

kkd
Listener

I already selected the line above, to "view" it. Can I get it to give me the option again to "share" it?

Thanks