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Two-way chat with Waiting Room - can't find how to enable

jimi
Listener

The 5.8.3 release provides two-way chat with the waiting room folks. How can I enable it?

1 ACCEPTED SOLUTION

ChrisO
Note Taker

Account Settings or Meeting Settings>>Waiting Room Options. It requires guests as well as host to be version 5.8.0 or higher to work.

ChrisO_0-1635254182272.png

 


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

View solution in original post

5 REPLIES 5

bc4587
Listener

Jimi,
Once someone has joined the waiting room, open up your chat window and instead of selecting "Everyone in Meeting" as the recipients, you can select "Waiting Room Participants".
See pic attached.

ChrisO
Note Taker

Account Settings or Meeting Settings>>Waiting Room Options. It requires guests as well as host to be version 5.8.0 or higher to work.

ChrisO_0-1635254182272.png

 


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

Hi, where can I find the setting? Is the function available for a free account?

AshZM
Listener

Can you send a chat to only one person in the waiting room?

Thanks,

-Ashley

Ashley,

Yes, you can choose to send to only one participant in the waiting room.
Open the participant pane, select Message in the top right corner, and then you can choose to send to Everyone in the meeting,
Waiting room participants,
or the individual guests.
Thanks,
Bryon