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Tracking receipts for emails sent by zoom.

Kaycey2019
Listener

A meeting registrant insists that he couldn't join a meeting because zoom never sent him a registration approval email (the email that contains the meeting join link, id and passcode), and he is asking for proof that zoom sent one to his email address. Where can I find email tracking receipts of zoom emails to meeting registrants?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Sorry, @Kaycey2019.  Zoom sends emails but I don’t think Zoom tracks them nor keeps records of sending them. You might check the user’s email address against what was entered in the Registration by getting a copy of the Registration Report. 


Ray - GoodClix.com / aka "Old Desert Lizard"
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