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Thumbnail hidden in full screen presentation

Lilydale
Listener

When sharing a PowerPoint presentation the thumbnail videos of participants (and myself) disappear. This only started yesterday. They start out showing up then when I stop sharing and reshare the presentation, they disappear. It says, “Thumbnails hidden on full screen.” I don’t see any way to recover them so I can see my participants layered over my PowerPoint. 

1 REPLY 1

RachelGomez123
Participant

You can switch any of the layouts (except floating the thumbnail window) to full screen mode by double-clicking your Zoom window.

You can exit full screen by double-clicking again or using the Esc key on your keyboard.

Note: In older versions of macOS, click Meeting and Enter Fullscreen in the Top Menu bar.

 

Floating thumbnail window
The floating thumbnail window allows you to minimize the main Zoom window, but keep the video on top of other applications you have open. You can move the window around your screen as needed, or hide the video entirely.

To switch to floating thumbnail view:

Click on the minimize icon, located at the top-right corner for Windows, or top-left corner for macOS.
Once in mini-window view, you can collapse the video by clicking on the arrow on the left side. Click the arrow again to expand the video thumbnail.
While in this mode, you can also easily mute/unmute yourself or turn on/off your video by clicking the and buttons respectively.
To close the floating thumbnail window and return to the full Zoom window click the arrow on the right side.

 

Regards,

Rachel Gomez