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Thin Blue lines on my video

timjmcc
Listener

When I open my camera in Windows, the image is great. When I start Zoom, picture gets grainy and thin horizontal lines appear. Ant ideas on making them go away?

2 REPLIES 2

RN
Zoom Moderator
Zoom Moderator

Hi @timjmcc, mind capturing a screenshot of what you're seeing exactly without exposing any PII? To see if this is your integrated camera/camera itself try to Open the Camera in Windows, are you seeing what you're seeing in Zoom? You can also try updating your Zoom client Or uninstalling and reinstalling?

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Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

RN
Zoom Moderator
Zoom Moderator

Hey @timjmcc, just checking in! Were you able to test any of the following within my reply? 😄

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️