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The other party cant see me on their screen

Prizzy7
Observer

Hello, I am sure this is simple, I did my first zoom were I sent the link to start the meeting, I could see the other party but could not figure out to get the screen were they could see me. Help please!!

1 REPLY 1

Rupert
Collaborator

Hi @Prizzy7 

 

At your end, during the Meeting, you will want to ensure your Video is enabled in the bottom-left of your screen in Zoom:

 

Rupert_0-1632365342483.png

 

And at the other person's end, have them check what they see in "Gallery View" (top-right in Zoom, under the View button).

 

Rupert_1-1632365442483.png

 

If those things don't help, please run a test meeting here https://zoom.us/test and let us know the results.

 

Hope this helps.

 

Rupert