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2022-01-26 09:06 PM
I'm using a MacBook Air with zoom.us to connect. I'm trying to set up a member who has only a cell phone but we get the announcement that" this connection does not allow phone in". I can't find any setting to change the audio from computer only to all connections. I log into zoom.us and then settings but there are no settings for audio. I'm obviously doing something wrong or in the wrong place, but I haven't figured out what or where. Any suggestions?
2022-01-27 06:15 AM
Hello jgam - to use "audio" conferencing as an option for the Zoom meetings, you need to have purchased an audio conferencing plan.
Here is where you can verify or purchase a plan for your account.
For more information on audio conferencing options, please visit https://support.zoom.us/hc/en-us/articles/201362833-Audio-conferencing-options.