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Sudden account suspension

MEComm
Listener

I would be very grateful to get some advice on the following: 

 

We have receive a sudden message: " We've detected an issue with user , associated with your Zoom account, that violates the or section 3(d) of Zoom's Terms of Service . For this reason, this user has been suspended."

 

The message offers us an option to appeal, which we immediately did, also asking for clarification, as we don't actually know what went wrong. It happened 24 hours ago, and no answer so far. This is a critical problem for us. 

 

I would appreciate any advice on what is the best (fast and effective) way to at least understand the nature of the problem, and hopefully solve it. We sent an appeal form and sent a service request, but no response so far. 

Thank you!

2 REPLIES 2

innocencetest
Listener

This kind of issue i checked before but dont know how to solve, let me check in google!

 

Regard: Anna

Mushiii
Listener

Thanks for this issue, i got solve this in my website as well, I am owner of order tracking website! I will follow your sharing!