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Streaming to a Facebook Group as a Page - (Has anyone figured this out?)

IsaacBizS
Listener

‎2021-10-11 08:54 PM

Hi all. Has anybody had success with using Zoom's 'Live on Facebook' function to stream to a Facebook group as your business page? (not your personal account)

 

I am using a paid account and have set it up with the group as detailed in this article. In terms of logistics, this worked great! Call quality was good and the stream worked as expected.

 

My only issue is that I was unable to find a way to post the livestream as my business page (which is vital for my use case). What I mean by this is the stream appeared to be posted by my personal account as opposed to my page (see image). This Facebook article mentions how to post as your page under normal circumstances.

 

Is there any way to post as your page? The prompt when you click 'Live on Facebook' doesn't seem to allow for this. I assume streaming directly to your Facebook page does so as your page but this may be an oversight.

StreamToFbPrompt.png

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6 REPLIES 6

RN
Zoom Moderator
Zoom Moderator

‎2021-10-12 06:47 AM

Hey @IsaacBizS, look into this thread Zoom Stream to Facebook Group with an accepted solution to see if this helps! 

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Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️
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IsaacBizS
Listener
In response to RN

‎2021-10-12 10:13 PM

Hi @RN 

 

I came across this thread earlier, but unfortunately we're not having the same issue and the solution did not help here. Leigh was unable to stream to a new Group (probably due to permissions issues or app setup). I can stream to my Group but am unable to do so as my Page.

 

Pages are not accounts but are managed by accounts, so it is impossible to log in as a Facebook Page through Zoom (it seems) and all streams in groups will use personal accounts by default. Going back to the fix, the page has the relevant admin permissions within the group so that is not an issue.

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RN
Zoom Moderator
Zoom Moderator
In response to IsaacBizS

‎2021-10-15 06:55 AM

@IsaacBizS are you using the new Facebook Live Producer? If so, try and utilize the Custom Service option
https://support.zoom.us/hc/en-us/articles/115001777826. The new Facebook live producer I don't believe is supported at this time. 

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️
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IsaacBizS
Listener

‎2021-10-14 06:30 PM

bump

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Dasags0911
Listener

‎2022-02-25 08:34 AM

Did you find a solution? Im still trying to stream as a page, and not from my personal account

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IsaacBizS
Listener
In response to Dasags0911

‎2022-02-27 05:55 PM

Hi.

I've switched to using an external service since then.

I looked into using streaming to a custom service and I think I managed to get a convoluted workaround there (the details are hazy). The Live has to be created on Facebook in advance and then you copy some links across.

 

In the end I settled for using a dedicated Facebook account.

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