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Sound notification for meetings is enabled but no alert sound when participants enters meeting

Bobbyk1227
Listener | Zoom Partner
Listener | Zoom Partner

Hello!

 

We have an educator that has enabled "Sound notification when someone joins or leaves"; however, when learner join the meetings, the chime is not sounded. 

 

Screenshot 2023-05-24 at 4.58.23 PM (2).png

 

Has anyone come across this one before? Here are some details:

  • Just switched to a new computer (had been working before on a different device)
  • Zoom Version: 5.14.8.16213
  • Chrome 113 on Windows 10
  • Uninstalled Zoom and re-installed latest version (5.14.8.16213)

Thanks for any help!

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