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Sound is not shared through Screensharing anymore

Ace56265
Listener

I have used Zoom for years now between work and other accounts. I have never had trouble sharing sound and video during a meeting before, however, now I can share video fine but no sound comes through it. I have tried ALL possible setting changes, clean reinstall of Zoom, and recommendations within other threads. Why is this a problem all of the sudden. I have even tried my other Zoom account I ma an admin on.

2 REPLIES 2

Bri
Zoom Moderator
Zoom Moderator

HI @Ace56265, and welcome to the community! Does this problem still occur when you select the option to "Share Sound"? https://support.zoom.us/hc/en-us/articles/201362643-Sharing-computer-sound-in-a-screen-share


@Bri wrote:

HI @Ace56265, and welcome to the community! Does this problem still occur when you select the option to "Share Sound"? https://support.zoom.us/hc/en-us/articles/201362643-Sharing-computer-sound-in-a-screen-share


Yes, and with all correct speakers and live chosen. All settings are the same as when it worked before.