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Sound and screen sharing turned off with licensed user

mindclubonline2
Listener

Hi. I have a licensed account, the license is assigned to one and the only user and so far it worked fine. But today, 2 hours ago  this meeting had an issues with sound and screen sharing at exactly 40 minutes mark(~ 6:40 GMT) - both stopped working. 

1 REPLY 1

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

I'm not saying that your particular issue is contained in the document that I'm referencing, but it might be possible, especially if your account is a sub-account of a licensed account. I would read carefully  to see if you feel that these changes that were made a Zoom in July might be the reason.

https://support.zoom.us/hc/en-us/articles/5809097508109-Basic-user-meeting-duration-changes#:~:text=....


Jeff Widgren | Host of Zoom Test Kitchen