cancel
Showing results for 
Search instead for 
Did you mean: 

Sound Problem

Gwendo
Listener

I have a 2015 DELL PC. Zoom has worked perfectly for me in the past, however, recently, the sound and audio has stopped. I can hear everyone but no one can hear me and when I host I cannot record. I've tried everything online, even,  even installing a new driver and updating my web browser.

 

1 REPLY 1

RN
Zoom Moderator
Zoom Moderator

Hey @Gwendo it's been some time since you've posted this discussion. Is this problem still occurring? Have you tried updating your Zoom client? Or uninstalled and reinstalled?

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!