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2021-10-13 07:51 PM
I have an issue where there is no sound when the first encounter starts.
Close Zoom completely and reopen it so you can hear it again when you join a meeting. I've been through this situation a few times. When restarting, the speaker options are the same settings.
What is the cause of the problem?
2021-11-02 01:09 PM
Hey @k-drug, in the Zoom desktop client, in Settings, under Audio, you will see your Microphone and Speaker output. Please ensure the right inputs and outputs are selected here and in-meeting.
Also, in your Zoom settings, checkout your Audio and Video settings. We have the option in Audio "Mute my mic when joining a meeting" which may be enabled.
If you're still having trouble, check out some topics on audio issues here support.zoom.us/hc/en-us/sections/200319096.
I hope these suggestions help!