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Show current zoom version number

WJM
Listener

My current Zoom version number is not displayed.
After clicking on my profile picture, "Help" is not displayed, so I cannot select "About Zoom".
Why is that?

4 REPLIES 4

david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi @WJM ,

 

What device do you use? and operating system?

Can you try uninstalling the app, restarting the device and reinstalling it?

 

To see if in the update process any log or something did not sit well with your device.

 

Best regards,

Please mark if this solution helped you so that other colleagues can find it!

ChrisO
Note Taker

You can always look under "Programs and Features" in the control panel if you are on a Windows device. While this is not the preferred solution it is a workaround.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

MrsBkr
Listener

Exactly! I am on a MacbookAir running version 13.01.1 and same. There is NO "Help" option in the profile etc. Its a lie!

 

skriddles
Listener

Reinstalling solved this for me.