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Share Screen - No option for screen 2 & 3 and even advance portion sharing (MISSING)

Fareez2204
Listener

Hi,

 

I have a problem with a share screen during a meeting. I use three monitors for my desktop PC, and when I want to share screen and try to choose screen 2 or 3, it does not appear. Also, I try to go to the advance for screen portion. It is not there.

 

There are no options for that. Previously, I used to have them; I am trying to understand why these options are now missing under the share screen. 

 

I tried to search under Zoom Help and couldn't find information to resolve this problem. I uninstalled, restarted my computer, and closed and opened zoom, but nothing changed. 

 

I resort to this now with the community for Help! 

 

Appreciate it if someone familiar with this problem could provide some guidance! Thank you 

 

Best regards,

Fareez

1 ACCEPTED SOLUTION

Fareez2204
Listener

I have resolved it via Youtube. Someone posted it online. I just paste the link below here if anyone has the same situation in the future and they are desperately needing it. 

 

https://www.youtube.com/watch?v=jGJhNgkZ24I

View solution in original post

1 REPLY 1

Fareez2204
Listener

I have resolved it via Youtube. Someone posted it online. I just paste the link below here if anyone has the same situation in the future and they are desperately needing it. 

 

https://www.youtube.com/watch?v=jGJhNgkZ24I