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Setting up meeting registration option for users

BZack
Listener

I am an account owner with my own account and three admin users. I seem to be the only one in my account who is able to schedule meetings with a registration option. I am trying to figure out how to enable this setting for my team. 

3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @BZack.

 

Are the other users Licensed (paid accounts)?  Registration for meetings requires a licensed account.

See this Zoom Support article for additional information:

https://support.zoom.us/hc/en-us/articles/211579443-Scheduling-and-customizing-a-meeting-with-regist... 

 

Note the prerequisites section:

If they are Licensed, check to be sure they are using generated Meeting IDs, and are not scheduling a recurring meeting with no fixed recurrence.


Ray - Office Hours at GoodClix.com
Please click Accept As Solution if this helped you !

BZack
Listener

HI Ray - yes. Everyone is a licensed user. 

 

Brian

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

If everyone is licensed, then they should already be able to use registration.  The only impediments would be the second and third bullets above.  Let me know if they don't see registration as an option, and I'll try to help troubleshoot. 


Ray - Office Hours at GoodClix.com
Please click Accept As Solution if this helped you !