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Screen Share turns the microphone off

apower22
Listener

Whenever I use Screen Share, my mic greys out and turns off. Basically useless for meetings. I pay for Zoom Pro. Does anyone know how to resolve this issue?

4 REPLIES 4

mcasas
Listener

same problem when i share my screen my audio gets muted, what do i do? useless for presentations now!

Jameswalter
Participant

No, Zoom's mute/unmute button will only mute/unmute your voice. Muting yourself has no impact on the audio you are screensharing. To stop sharing the audio you need to either pause it directly in the app (i.e. YouTube), or stop the screenshare.

 

Hope this helps you out,
James

mcasas
Listener

it has impact as no one can hear me when i share my screen! the icon turns gray and i cannot even unmute it.

ChrisRayGibson
Listener

I have this same problem but only on my chromebook.