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Scheduled meetings cancelling

fields
Listener

‎2023-05-19 03:27 AM

Hi,

 

We have been having an issue for some time now where our scheduled meetings are being cancelled automatically shortly after the invite being sent and accepted.

 

When the invite & link is re-sent it seems to be ok but this is confusing clients so is not ideal !

 

The meetings are mostly 1-1, single date meetings.

 

We use Windows 10.

 

Has anyone experienced anything similar ? and if so, were you able to find out what the issue was ?

 

Many thanks 🙂

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2 REPLIES 2

MattPsL
Listener

‎2023-06-19 12:16 PM

Same problem! Did you find out why?

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fields
Listener
In response to MattPsL

‎2023-06-21 07:53 AM

Hi,

 

We raised the issue with Zoom support - they provided links to completely remove & then re-install the latest version of Zoom (including the plug-in). So far, so good ! They were really helpful.