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Retriving Zoom Deleted Meeting Recordings

Fuspay
Listener

Please I wasn't able to renew my Zoom Subscription on time and now Zoom has deleted my cloud recordings even though I have now subscribed 

Will I be able to get my cloud recordings back and how can I go about it?

4 REPLIES 4

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @Fuspay 

Can you take a look into the similar discussion and see if this helps you

Retrieving Cloud Recordings on an expired account - Zoom Community

 

Zoom only keeps them for 30 days and there are situations for that.

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

 

Huma

Thank you so much for your response and the reference link. 

But I do not see a thrash icon on my account. And It has just been 5 days since Zoom sent a message saying they have started deleting my cloud recordings. 


 

 

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @Fuspay 

You can also access personal trash (non-admin) at zoom.us/recording/trash when logged in, but yes, it does appear that Zoom has temporarily removed an icon to navigate here from the main personal recording page

 

Humashankar_0-1716648759781.png

 

 

Since your recordings were deleted only 5 days ago, there's a chance Zoom support might be able to help you recover them.

 

Regards

Happy to help more!!

Huma

rburose
Listener

I saved a Zoom recording of a virtual baby shower in 2021. It was on my desktop and my husband switched out computers and thought he saved it on a hard drive. It appears he did not. This recording was very important to me, as my sister appeared in it, and she died of COVID shortly after the recording. It is the last video recording I have of her, a sibling whom I was extremely close to.  Is there anyway that Zoom could retrieve the recording?