Discover Zoom success stories and upcoming events! Explore our Customer Success Forum & Events page.
Visit NowEverything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Collaborate over video without scheduling a meeting
Remove the hassle of traditional scheduling with Zoom Scheduler
Simplify communication and drive engagement with Workvivo
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2022-01-15 07:09 AM
The last two Zoom meetings I have hosted have not allowed participants to enter the meeting because they get a message that the host is already involved in a meeting. I schedule the meetings and send the participants the link in an email. I start the meeting a few minutes before the scheduled time, and wait for the participants to enter. When they do not enter, I call and ask why and they tell me the same story--the zoom link tells us the host is already involved in another meeting. Can you tell me why this is happening?
2022-01-15 07:46 AM
I am also having this problem.
2022-01-15 08:11 AM
me too from time to time, like this morning.
2022-01-15 10:47 AM - edited 2022-01-15 10:47 AM
This will happen when a HOST has scheduled overlapping meetings but is currently in one or the other meeting. Just not currently hosting the meeting that you are trying to join.
2022-03-07 11:54 AM
This happens frequently with my participants. I go to the scheduled meeting and start it and participants get the "host in another meeting" message even though the only meeting I am in is the one to which I invited them. This seems to be a problem for quite a few of us.
2022-02-10 03:36 AM
Hi twade, you possibly saw my other post. Whether by coincidence (or just brilliance 😉 ) It seems to have been fixed or I've fixed it. Here was my solution - if it works for you I'd love to know and so would others.
Go to Personal/settings
Top tab choose "Meeting"
Scroll to the very bottom and you should see "Integration Authentication" Click "Regenerate"
How/why this seems to have worked I cannot say, but would love to know if this works for you, too. It's been a very frustrating week!!
2022-05-13 03:27 PM
I was able to get support on this from Zoom and they found the problem. There's a toggle buried deep in the settings that allows us to start a meeting using our PMID (Personal Meeting ID) and for no apparent reason, mine had been turned off. (Conspiracy theories, anyone?!) Read this:
2022-05-19 12:59 PM
This happened to me twice today with clients. They had to send me their zoom links eventually after we wasted a lot of time. It feels very unprofessional. (Only happened since I started paying for zoom!)
2022-11-03 06:31 AM
Same thing! I had a better service when I got it for free! Seems ridiculous that Zoom don't fix it. I've had clients thinking I am unprofessional because I've double booked. I seem loads of possible fixes suggested by users but I think Zoom must make the fix. How do we get this to happen? Is there a help service?
2022-12-12 06:08 AM
It’s not a zoom fix except the QUIT button is not prominent. This is a HOST function. There are two things I have to do to ensure my guests can get in. 1. When you sign in look for the tiny button on the bottom left of the screen that says “Keep me signed in”. Unclick it every time…it defaults to this. 2. Most important part. After you leave or “stop meeting for all” go to the upper right corner of the screen and under your initial (or icon) click on it and you’ll see an option to QUIT. Click Quit. I do this every time I quit zoom. I’ve done back to back meetings and do this after the last meeting to quit zoom. This has worked for me for three months now.