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Reset admin user password if you don't know the old password?

ajimenez
Listener

I forgot my own password. I am admin. When I try to change my password, it asks for the old one in order to change it.

Now, that is the reason why I am changing my password...I don't remember it!

Any ideas how to reset my own admin password?

 

thanks!

1 REPLY 1

Thomas004
Listener

I was also facing same issues last month. Support referred me  https://support.zoom.us/hc/en-us/articles/206344385-Changing-a-user-s-password this article about password changing, I followed the instructions and successfully updated my password. Have a look on it.