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Reports: registration and use report are without names, only with an asterisk.

deacobra
Listener

I need help to understand what happenend with report zoom meeting.

 

I took the usage report and registration report to do a list of participants but when I donwload the file, in the local name and email appear only asterisk.

 

I need this report to send for my client with all the people that enter on the meeting.

 

Someone can help me.?

 

best regards

2 REPLIES 2

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @deacobra 

This typically happens for healthcare related accounts that have enabled HIPAA compliance. Is your account set up as a healthcare account? 

ea3051
Listener

Yes that happens to my account and i do have a healthcare account.