You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
Host hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.Download Center
Download hi-res images and animations to elevate your next Zoom meeting.Browse Backgrounds
2022-04-18 06:16 PM
Hi, I've scheduled a zoom meeting for an organization's information meeting; however, it seems like I've overlooked the Meeting Passcode as it is currently set, but seems to be unremovable.
There's a note under the area for the passcode area that says that
"Per new security guidelines, you cannot change this setting. Please contact your account admin for more information."
I can't remove the passcode, nor am I even sure of who is the account admin as this is a personal account...
Is there any way to directly remove the passcode setting?
2022-04-18 07:50 PM
You need to have at least one of the Meeting Security options which are the Passcode, Waiting Room and Require authentication to join.
Try enabling the waiting room or require authentication to join before removing the passcode on your meeting, don't forget to click Save afterward.
2022-04-20 01:30 PM
I can't even remove the passcode setting to begin with, even with the setting only requiring 1 method of security and the wait room being enabled - the passcode still is required.
2022-04-20 06:46 PM
It means that it is locked on your Account Level settings.
Kindly go Account Management > Account Settings > Security > and make sure that the lock button on your Meeting Passcode is not enabled.
2023-01-16 11:29 AM
2022-04-25 03:40 PM
Hi, I just wanted to check in and see if my response has been of help to you. If so, it will be greatly appreciated if you can click the 'Accept as Solution' button.
This will be a great help to the community and to people who are having the same concern and are looking for answers.
2022-06-24 05:59 PM
I have the same question. Tried what you suggested @JepZoom and it did not allow me to uncheck the Passcode.
2022-11-18 02:56 AM
Yes agreed I can't see Account Settings under account management, so the proposed solution doesn't work for me as well. I also have the Passcode faded out so I can't deselect it in Meeting Room settings even when I select only 'waiting room'. I'm using a basic, personal account.
Any solutions would be welcome!
Does someone have a
2023-02-13 11:22 AM
I have the same problem, I'm licensed and in my account the Meeting Passcode in "Locked by admin". Unable to be changed. I verified in the ADMIN section, I don't know if I have something to change there, my role is Owner.