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Remote Support

Huzaifa
Listener

Hi, When I request remote control from user it says remote control is not available for the current participant. What does it mean.

1 REPLY 1

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Its likely that they are connected through an app that doesn't support Remote Control, such as the web client. Are they joining the meeting through the desktop client or just in a web browser?