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Recurring Meeting Shows Closed for Registration

CECGORMAN
Listener

Hi all. We have monthly meetings set up as recurring. I cannot figure out how to "uncheck" the box that says close registration after meeting date. In this case, it closed after the first meeting and we still have 10 to go. People are trying to register and are getting a message saying registration closed.

 

Any help?!

4 REPLIES 4

Joaz2080
Attendee | Zoom Employee
Attendee | Zoom Employee

Hello @CECGORMAN - Can you edit the meeting and move the "end date" to a "future date"?

CECGORMAN
Listener

Right now, it is set for 11 occurrences vs. ending on a certain date. 

Joaz2080
Attendee | Zoom Employee
Attendee | Zoom Employee

Hello @CECGORMAN - After adding future date, are users able to register?

I'm not sure I fully understand your question. I added all the dates when I originally created the meeting. What happens is right after the meeting occurs (march 2nd for example) the registration closes. If anyone tries to register later that day or on March 3rd, it says "registration is closed." Then {sometimes} a few days later it opens back up....maybe the system then realizes there are more meetings in the series. Just curious if anyone else solved this problem.