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2022-04-18 12:15 PM
I have a recurring meeting that I had previously wanted to require registration for, but now I no longer want to require this. I changed the setting on the recurring meeting so that the meeting no longer requires registration, but I didn't realize that this apparently deletes all data on those who had previously registered when I had that setting enabled. Does anyone know of any way to recover this data?
2022-04-18 01:12 PM
Based on my experience with a similar concern, this really deletes the registrants on your meeting with registration.
You can try reaching Zoom customer service through chat or email and have it escalated to a higher level of support for further assistance, but I cannot guarantee that it will be recovered.
If you have downloaded the registration report on that particular meeting, you can try accessing the Account Management > Reports > Meeting > Select Registration Report under Report Type > Make sure to adjust the date and hit Search
After that, go to Report Queue and from there you can download your registration report.