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Recordings features have changed, how to trim them?

KABolton
Observer

Hey everyone! 

 

Logged in to retrieve the recording of my class this morning. Come to find a new look to the recordings page and now the trim feature is completely different. I cannot, for the life of me, figure out how to simply trim the beginning & end of my class away so I can share with my students. 

 

It used to be so easy! Click the scissors, slide the marker forward / back in 1 sec increments to set the new recording range. I understand the benefit of being able to clip somewhere in the middle where there might have been an oops, but all I really want (most of the time) is that trim the ends quickly feature. 

 

Help! (I've already searched the help platform to no avail, things haven't bee updated in the help centre for the latest update features). 

2 REPLIES 2

Rupert
Collaborator

Some notes on the new changes to trim recording changes can be found here:

https://support.zoom.us/hc/en-us/articles/204758419-Release-notes-for-Web

 

Some updated instructions can be found here:

https://support.zoom.us/hc/en-us/articles/115003001383-Playing-and-trimming-cloud-recordings

 

If you want to give specific feedback, you can do that here:

https://zoom.us/feed

 

Or if you have a particular roadblock, and if you have a Paid account, you can always contact Support here:
https://support.zoom.us/hc/en-us/requests/new

 

You can also check out some other Community discussions about Trimming here:

https://community.zoom.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q...

 

Hope this helps.

 

Rupert

georgina2
Listener

My students are waiting for their class recordings and I am unable to send out as I am unable to trim start and finish. It was so simple and quick before. What is Zoom playing at?

Please give us back the simple trim version asap so we

can get back to work!