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Recording starts automatically even though it is set to OFF

Dmavis
Listener

At some point my Zoom started recording my video meetings automatically every time I start it up.  I went into the settings and the "switch" for automatic recording was already switched off.  How can I stop it?  I tried switching it on and off again...

Thanks

1 ACCEPTED SOLUTION

PaddyO
Listener

If your issue is with personal meetings, there's a separate setting for personal meetings, that I finally found by poking around.  This is what was getting me and it's buried pretty deep. God to your settings, then meetings, then personal room, click edit at the bottom.  There's a selection to record personal meetings. That this setting is here doesn't show up in the personal room meeting details summary, so you wouldn't know it's an option.  

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3 REPLIES 3

Rupert
Creator

Hi,

 

Did you check the Automatic recording settings in your client client, or your web settings? at: https://zoom.us/profile/setting?tab=recording

 

Are the recordings happening locally - or in the cloud?

 

 

 

PaddyO
Listener

If your issue is with personal meetings, there's a separate setting for personal meetings, that I finally found by poking around.  This is what was getting me and it's buried pretty deep. God to your settings, then meetings, then personal room, click edit at the bottom.  There's a selection to record personal meetings. That this setting is here doesn't show up in the personal room meeting details summary, so you wouldn't know it's an option.  

You're a LIFE SAVER!  That was it!  

I had already switched it off in the Recording settings through the "online" settings as the previous person suggested, so I wasn't sure what to do next!  

Thanks a million!