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Recording recovery

Daniyaltariq_
Listener

Hi
I recently had a meeting on Zoom over a browser, the meeting was being recorded. Soon after ending the meeting, i am clueless as to from where I should recover my meeting recording as it was very important. 
Is there anyone who can help me with this? I'll be thankful.

Regards,
Daniyal

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @Daniyaltariq_,

 

If you were on a web browser Zoom viewer, recording Locally woukd not have been possible. See the Prerequisites in this Zoom Support article for details:

https://support.zoom.us/hc/en-us/articles/201362473-Enabling-and-starting-local-recordings

 

If you were the host, the only other option with be a cloud recording which is online. See the Personal -> Recording tab here when logged into your account:

https://zoom.us/recording


If you were a Co-Host you might have initiated a cloud recording which will be in the Host’s recordings online. Contact the meeting Host for access. 

If you were neither the Host nor a Co-Host and you were using the web browser meeting viewer, it isn’t possible for you to generate a recording. If the meeting was recorded by the Host in the Cloud, contact the host for access. If any participant was recording Locally, you’d have to contact that person and arrange for them to make it available to you. 


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

RachelGomez123
Participant

In the navigation menu, click Recordings. At the top right, you will see a Trash icon if there are any cloud recordings in the trash. Click the icon to see any deleted cloud recordings. Click Recover on the right to retrieve the recording.

 

Regards,

Rachel Gomez