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Recording lost!!

LoveYourself
Listener

Hi guys,

I am a Newbie with Zoom. I had a very important onboarding call yesterday. I am a basic user. I recorded for the 1st time ever the zoom cal, it offered the options of cloud or locally, I chose cloud (not knowing until trying to retrieve it that this option was only for paid customers) It let me do it though, it said recording in process. I wished it said - not allowed to choose cloud as you are a basic user... Is there anyway I can retrieve this zoom call at all!! IT was super important! 

2 REPLIES 2

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @LoveYourself 


I'll reach out to see if I can help. 

Any chance you could also help me find my one hour with Noam Chomsky? Not in default Zoom folder and I hadn't yet paid the $9 for cloud back-up