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Recording To My Device

ballen
Listener

I normally save my meeting recordings to my laptop.  For the first time I am getting an error message saying "The specified procedure could not be found."

ballen_1-1643855279387.png

I see the video, recording, and audio icons, but they don't open.  Any idea what happened or how to retrieve it?

1 REPLY 1

CarlaA
Zoom Moderator
Zoom Moderator

Hi @ballen , welcome to the Zoom Community! Apologies for the delayed reply, I hope to still offer some assistance. 

By default, local recordings will be placed in following directory, I would suggest taking a look there first to see if the file appears:

Windows: C:\Users\[Username]\Documents\Zoom
Mac: /Users/[Username]/Documents/Zoom
Linux: home/[Username]/Documents/Zoom

 

If you are not able to locate the file there,  please try a different video player when trying to play the video and see if that works. Keep me posted!

 

Moderator 

Zoom Community Team 


Carla (she/her/hers)
Zoom Community Team
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