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Recording - Showing Participants Not On Video


Hi Zoom Community! 


The company I work for has "Community Calls" at least once a month, and we record them (cloud recording) to be watched at a later date for those that are unable to attend. We've noticed though that when we share the recording it only shows participants that are on video, is there a setting or a way to show or reflect those in attendance that aren't on video where it may just have their name? For reference, I download the Gallery View from the Cloud. 


Thank you! 




Zoom Moderator
Zoom Moderator

Hi @TDLSupport! Welcome to the Zoom community, we're happy that you're here 😊

When you record to the cloud, it will display participants' names. If you are in gallery view, the recording will be similar to the meeting client and display a grid layout of participants' video. Please note that the gallery view recording can only display a maximum of 25 participants. More information can be found here:

If this helps, don't forget to click the Accept as Solution button below!