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Recording Settings

Amanda-D
Listener

I'm trying to find a way to ensure that gallery view will be used for recordings instead of speaker view but I do not see an option to do that in the recording settings. I have a free account could that be why? Thanks

1 ACCEPTED SOLUTION

YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @Amanda-D,

 

 Yes, that is correct. Basic users do not have access to the full spectrum of recording settings that Licensed users do. 

 

Screen Shot 2022-07-06 at 4.37.47 PM.png

Reference https://support.zoom.us/hc/en-us/articles/360060240972-Managing-cloud-recording-settings

Regards,

Brandon

If this response was helpful for you, please do not forget to click on the accepted solutions button!

View solution in original post

3 REPLIES 3

YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @Amanda-D,

 

 Yes, that is correct. Basic users do not have access to the full spectrum of recording settings that Licensed users do. 

 

Screen Shot 2022-07-06 at 4.37.47 PM.png

Reference https://support.zoom.us/hc/en-us/articles/360060240972-Managing-cloud-recording-settings

Regards,

Brandon

If this response was helpful for you, please do not forget to click on the accepted solutions button!

Okay that makes sense, thank you for clearing that up so quickly!

YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @Amanda-D 

That is great news. I am glad to hear it. 

Thank you for your response. Could you please click on the accepted solution button in the bottom right corner, so that if others are facing this issue they can read your accepted solution and follow the steps you followed?



Thanks, 
Brandon

If this response was helpful for you, please do not forget to click on the accepted solutions button!