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Recorded Zoom meetings

Lukeness
Listener

Recording a meeting on free account.  Ended just before the 40 minute deadline. Recording not showing up in folder. Was not given option to save.

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

What type of device/operating system were you using?

 

Look in the Zoom desktop application's Settings window in the Recording tab, and click the "Open" button near where it says "Store my recording at:".  There, you should see folders with meeting dates and names.  If there is a folder there corresponding to your meeting date/time, look to see if there are files located there.

 

This Zoom Support article gives instructions on how to convert a recording file that was not converted automatically:

https://support.zoom.us/hc/en-us/articles/201362753-Troubleshooting-local-recording-issues 


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
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