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Recorded Meeting

jen42885
Listener

I recorded a meeting and now when I go to view the meeting it says I can only view or download from the computer it was recorded on. I only have one computer so I am not sure why I am getting this error message. It then prompts me to log in to my account, however, I am already logged in. 

1 ACCEPTED SOLUTION

RN
Zoom Moderator
Zoom Moderator

Hi @jen42885 welcome to the community, this maybe due to you not being the host of the meeting when you initiated the cloud recording. Which comes to the question of if you were the host of the meeting? If not, you will need to reach out to the host to access the cloud recording from https://zoom.us/recording

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Zoom Community Moderator
he/him/his

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View solution in original post

2 REPLIES 2

RN
Zoom Moderator
Zoom Moderator

Hi @jen42885 welcome to the community, this maybe due to you not being the host of the meeting when you initiated the cloud recording. Which comes to the question of if you were the host of the meeting? If not, you will need to reach out to the host to access the cloud recording from https://zoom.us/recording

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

RN
Zoom Moderator
Zoom Moderator

Hi  @jen42885 just checking in! Were you able to find your Zoom cloud recordings? If so, excellent! If not, please let us know what else we can do to help. I'll go ahead and mark my response as the solution in the hopes that it helps you resolve your problem. As the author of the solution, you can mark the reply as 'not the solution', and please let me know what didn't work and how else I can assist!

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!