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Re: Zoom video not working on Dell Inspiron 15 laptop integrated web cam

jeremyjustin
Community Champion

Hi @Kathy7 thank you and I appreciate you working with us to sort this out. We may need to open a support case to dig deeper with you but there is one more thing I thought of. Can you take a look at your video settings in the Zoom client, especially at the bottom click "Advanced"

jeremyjustin_0-1643651064417.jpeg

We may need to tweak these settings and see if we can find a winning combination. If you could try a setting, test again, and then make changes one at a time to see which setting could be impacting this issue? 

1 REPLY 1

IsaEltasiky
Listener

thank's