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Query for the Account type Pro (Named Host) over 15 July 2022 changes

Psavan
Listener

I have a Pro (Named Host) account. it was converted from free basic account to Pro by connecting the another Pro account(See Attachment). I use it frequently for Group meetings. As far as I know, they have only zoom basic accounts.
Recently I missed a meeting, I asked another attendees to start the meeting in my absence and claim the host privilege by using my host key.
I understand from the announcement that when a basic user creates a meeting of more than two people, there is a duration limit of 40 minutes.
It is not clear if this applies only to their own meetings, or if it also applies to meetings of a licensed that they initiate.
On one hand it would seem that any of the meetings that I create can run longer than 40 minutes, so does that limit change if a basic user starts the meeting, or is it still an unlimited duration meeting because it belongs to a licensed user.

I'd be grateful for any comments anyone may have on this.

 

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

The 40 minute restriction is attached to the meeting, which is attached to the user that created the meeting.

 

If a Basic account created the meeting; the restriction does apply, regardless of who starts it or who takes on Host afterwards.

 

If a Pro (or higher) account created the meeting, the 40 minute restriction does not apply, regardless of who starts it or who takes on Host afterwards.


Ray - "Old Desert Lizard" / GoodClix.com
Please like any post that helped you; please mark solutions so others can find them!

View solution in original post

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

The 40 minute restriction is attached to the meeting, which is attached to the user that created the meeting.

 

If a Basic account created the meeting; the restriction does apply, regardless of who starts it or who takes on Host afterwards.

 

If a Pro (or higher) account created the meeting, the 40 minute restriction does not apply, regardless of who starts it or who takes on Host afterwards.


Ray - "Old Desert Lizard" / GoodClix.com
Please like any post that helped you; please mark solutions so others can find them!

Thanks for this question. I am a pro account holder and host a morning meeting. Our Chair person comes in and claims host. I don't know what level account most are on as they change monthly so the idea of the 40 minute limit has got us confused and a little scared.