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Promoted panelist cannot unmute video

kenmorewardcler
Observer

What am I not setting after starting the meeting or webinar that does not allow a promoted participant to panelist cannot unmute their video?  Audio is okay.

2 REPLIES 2

Bort
Community Champion

Hi @kenmorewardcler 


Be sure that you go to the Participants panel, click More, and allow Panelists to Start video: 

Screen Shot 2021-09-23 at 13.16.57.png

Where do I find the Participant's panel?  In the bottom tool bar the number of participants is shown, I click that to show the names of participants from whom I wish to promote to panelist and do so.  I have not seen a pulldown like what you've shown.