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I have a profile picture for my Zoom account which previously showed up when I joined a meeting (before I turned on Video) or when I turned Video off during a meeting.
Recently my profile picture stopped appearing when I was signed in with the
video off. This has happened in several different meetings.
I have a Zoom account, and if I start a meeting my profile picture does appear when I have Video off.
How can I fix this?
Hello, Caroline. I'm sorry you are having issues with your profile picture not appearing with the video off. Here is what I would try.
Please let me know if this works. If it does work, please click Accept as Solution.