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Mine and my company members' profile pictures keep resetting.
I think it's because we use a google login and it always defaults to the google profile picture on our email. This would be alright except the image is turned into a 10x10 blurry mess. If we change the profile picture or delete it, it will return the next day. This is a significant oversight by the Zoom team. Is there a fix for this?
The fix currently is to log in to Zoom directly with account email address and password, and abandon the Google login.
You might submit a Feature Request to allow users who sign in via Google to change their profile image to a non-Google image:
Feature Request entry: https://www.zoom.us/feed
Welcome to the Zoom Community, @vweb.
Can you give me some idea of "when it works" and "when it doesn't"? I'm told by my Zoom contacts that if you have a Zoom profile picture set, it should use that -- even if you log in with a Google-based account.
I'm not really a Google user, so I've been telling you what I think is the answer based on Zoom documentation and what I hear from other folks. But today I pulled out one of my Google accounts and linked it to the Zoom account - which was easy! But then I changed profile pictures in several "normal" ways... and now I see what you're saying -- it's kind of crazy!
I'm going to be documenting this in a video, and will toss it over to the Zoom folks I know, and see if they can help. Patience... but I'm working on it.
A little to add to this, I logged into one of our other zoom accounts in a google chrome tab, closed the tab while still being signed into the zoom app. When I went to open a zoom meeting it is using the profile of the other zoom account that I closed out of (I didn't log out but assumed the app would override especially when I closed the tab).