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Problem with camera

ThorGwen
Listener

The camera option on my screen says video is on but there is a no camera sign on the screen. This has been for the last 3 weeks. I have all updates checked. 

3 REPLIES 3

Bri
Zoom Moderator
Zoom Moderator

Hi @ThorGwen! Is your camera working properly with other apps and websites? Would love to help you figure out what's going on here 🙂


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Thank you for reply. Yes camera working with other apps. Zoom screen shows camera option on ok lower bar but screen is grey with a camera with line through it. 

Bri
Zoom Moderator
Zoom Moderator

Ok thanks! That's good to know. What version of Zoom are you currently using? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?