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Previous meetings not showing up

siwckathy
Listener

None of my previous meetings or those of the host accounts for which I am the admin are showing up on the previous meetings list while logged in on the Zoom website. On the previous meetings screen, all of them say "The user does not have any previous meetings. To schedule a new meeting..." This is true whether I am logged in as my admin account or one of the host accounts.

 

I recently switched our account from business to pro, in case that's relevant, but my own admin account is licensed and doesn't show any previous meetings including the one held since the switch from business to pro.

 

Any idea how to get the previous meetings back?

 

Thank you!

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