Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.Learn more and join
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
I have a Poly Savi 8200 headset. When I am using it with Zoom Meetings on a Windows 11 machine, and I mute either from the headset or from the application, the system mutes and then immediately unmutes. This doesn't happen in any other application, using the same headset. It also doesn't happen when I switch the audio on zoom to play through my laptop, instead of the headset. Has anyone else seen this issue?
Good day! I have a Poly 4320 and I have a similar issue where the mute/unmute "flaps". Do you have the latest firmware for your base and/or headset? What version of the Zoom Desktop client are you using? I'm not sure if it's a bug with Poly or Zoom or the API connecting the two.
I'm on a Mac with Poly Savi 8200 using Zoom 5.9.1 (3506) and Plantronics Hub v3.24.0 (build 35631). I have the same problem if Plantronics Hub is running at the same time as a zoom meeting... Killing Plantronics Hub seems to fix the issue.
One thing I have recently found is if the USB dongle is plugged in to a USB hub vs the docking station or PC/Laptop directly, you will have the above experience. If the USB dongle is NOT plugged into a hub, I cannot reproduce the problem. Are either of you using a USB hub?
Bill's suggestion, above, to bypass the Hub seems to have fixed the problem. For some reason, I didn't see Bill's request for me to let him know if it helped, so I never replied (sorry Bill, but thanks!).