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Polling: I enabled polling in settings but still won't show on the display

andi
Listener

What else should I do.

I've already turned on Polling of the Settings area but it won't show when I start a meeting.

HELP!

4 REPLIES 4

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @andi 

 

If you are not seeing the Polling option in the meeting controls, it is likely that you are not recognized as the host. Open the Participants panel and see if (Host) is listed next to your name. 

andi
Listener

Hi Bort, yes, it says, "Host" besides my name. 

Screen Shot 2021-08-26 at 4.32.05 PM.png

 As you can see, no Poll.

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

After further discussion through direct messages, we figured out that the meeting was an instant meeting, which cannot use polling. Polling will only be available when the meeting is scheduled ahead of time or is an instant meeting with your PMI. 

andi
Listener

I found the answer by using the instruction. Need to ENABLE  "use this PMI" for instant meetings.

https://support.zoom.us/hc/en-us/articles/203276937

 

That did the trick! Thank you for your help throughout.