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I have tried to pin a user when the admin has other in the spotlight for everyone, but I'm not able to do it.
Do you know if this is possible or how can I do it?
Thank you very much for your help!
Hi @Maetxo, welcome to the Zoom community! We're happy to have you here 😊
This article has some helpful instructions on how to pin or spotlight someone's video in Zoom Rooms: https://support.zoom.us/hc/en-us/articles/115000505583-Pin-or-Spotlight-a-video-in-Zoom-Rooms.
If you are unable to pin or spotlight anyone, it could be that the host of the meeting is spotlighting a primary active speaker for all participants, which prevents you from pinning or spotlighting someone else.
If this helps, don't forget to click the Accept as Solution button below!